PayPal Domestic Payments: The Digital payments company Paypal today launched its domestic operations in India that would allow Indian consumers use Paypal to shop online with select Indian merchants such as BookMyShow, Yatra, PVR, MakeMyTrip, Thomas Cook and more. From January 2018 it will be open to all merchants. It has been offering cross-border payments in India for close to a decade and claims to control a third of India’s B2C export payments.
“Merchants offering Paypal will be able to process both local and global payments through Paypal, getting access to Paypal’s 218 million customers around the world and in India through single-integration,” said the company.
At launch, it offers One Touch to help skip login enabling a friction-less checkout, Buyer and Seller Protection, Refunded Return and 180-days dispute resolution. It has set up a customer service center in India with multi-lingual support capabilities and ground sales team for customer engagement and education. PayPal has 218 million active accounts in more than 200 markets.
Anupam Phuja, Country Manager, and Managing Director, Paypal India, said: Developing economies are strongly driven by aspirations and no opportunity is bigger for us than India. We will be targeting the Global Indian and have partnered with merchants catering to this segment giving them truly global seamless payments experience. India is transitioning away from our biggest competitor-cash-and our digital platform and technology has immense scope to enable this at scale. For us, the marathon has just begun.